Return & Exchange Policy
Seed Junky Merch Return and Exchange Policy
At Seed Junky Merch, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to assist you. Please review our return and exchange policy for a seamless shopping experience.
1. Returns and Exchanges Eligibility
- We accept returns and exchanges for items within 30 days of the original purchase date.
- Items must be in their original condition, unworn, unwashed, and with all tags and labels attached.
2. Return Process
To initiate a return, follow these steps:
- Contact our customer support team at [your support email] or [your support phone number] to request a Return Authorization (RA) number.
- Pack the item securely in its original packaging, if possible.
- Include the RA number on the outside of the package.
- Ship the package to:
Seed Junky Merch
Attn: Returns Department
[Your Address]
[Your City, State, ZIP Code]
You are responsible for return shipping costs unless the item received was damaged, defective, or the wrong item. In such cases, we will provide a prepaid return label.
3. Exchange Process
To request an exchange, follow these steps:
- Contact our customer support team at [your support email] or [your support phone number] to request an Exchange Authorization (EA) number.
- Pack the item securely in its original packaging, if possible.
- Include the EA number on the outside of the package.
- Ship the package to:
Seed Junky Merch
Attn: Exchange Department
[Your Address]
[Your City, State, ZIP Code]
You are responsible for shipping costs associated with sending the item back to us. However, we will cover the shipping costs for the replacement item.
4. Refunds
- Refunds will be issued to the original payment method used for the purchase within 7-10 business days after we receive the returned item.
- Shipping charges are non-refundable unless the return is due to a mistake on our part.
5. Contact Us
If you have any questions or need assistance with your return or exchange, please don't hesitate to contact our customer support team.
By shopping with us, you agree to abide by this return and exchange policy.
*Please note that this policy may be subject to change, and any updates will be posted on our website.*
Thank you for choosing Seed Junky Merch!